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Safaricom PLC has been recognised with the prestigious award for Best Use of Digital Technology at the CIPS – The Chartered Institute of Procurement & Supply Africa Excellence in Procurement and Supply Awards 2025. The accolade, presented by CIPS – the global standard-setter for procurement and supply – reflects Safaricom’s remarkable strides in leveraging advanced technology to enhance efficiency, accuracy, and value within its procurement operations.
The award specifically honours Safaricom’s Artificial Intelligence-powered Supply Market Analysis initiative, which has transformed the organisation’s approach to procurement. This innovation delivers real-time insights into supplier landscapes, cost structures, competition, trends, and commodity risks, among other market dynamics. What once took nearly a month to complete is now achieved in just 10 minutes, drastically reducing analysis time while improving decision-making, cost visibility, and tender cycle efficiency.
This milestone is part of a broader digital transformation strategy by Safaricom to scale technology solutions across the organisation, enabling agility and smarter operations. According to CEO Dr. Peter Ndegwa C.B.S, the recognition not only celebrates innovation but also aligns with Safaricom’s long-term vision of becoming Africa’s leading purpose-led technology company by 2030. Through AI-driven solutions, the company is proving that technology can reshape operations and create new industry benchmarks.
Safaricom stood out among strong contenders, including Rohloff Group for its Energy Management initiative and World Vision East Africa Region for its Contract Life Cycle Management project. The recognition underscores Safaricom’s role in leading change within the procurement and supply profession in Africa. By setting new standards for operational excellence, Safaricom continues to inspire innovation while strengthening its position as a technology leader in the continent’s digital transformation journey.