Zoho has partnered with the Kenya National Chamber of Commerce and Industry (KNCCI) Nairobi Chapter to help small and medium-sized enterprises (SMEs) accelerate their digital transformation through greater access to business software, digital skills training and technology enablement programmes.
The partnership was announced during Zoholics Kenya 2026 and is designed to expand technology adoption among Kenyan businesses. Under the agreement, eligible KNCCI Nairobi Chapter members will receive US$502 (approximately KES 65,000) in Zoho Wallet Credits, allowing them to access any of Zoho’s portfolio of more than 60 cloud-based business applications covering finance, customer relationship management (CRM), collaboration, human resources and business operations. The initiative aims to make enterprise-grade digital tools more accessible while improving productivity, operational efficiency and business resilience for SMEs.
Beyond software access, Zoho will provide onboarding support, product training and enablement programmes to help businesses maximise the value of its digital platforms. The partnership will also include workshops, awareness campaigns and knowledge-sharing sessions focused on strengthening digital capabilities and encouraging wider adoption of cloud technologies among Kenyan SMEs.
The collaboration reflects a shared commitment by Zoho and KNCCI Nairobi Chapter to strengthen Kenya’s SME ecosystem by reducing barriers to digital transformation. According to the two organisations, combining technology access with continuous skills development will help businesses improve competitiveness and adapt to evolving market demands driven by artificial intelligence and business automation.
Zoho also highlighted its continued growth in Kenya, reporting a 55% increase in revenue as demand for integrated business software continues to rise. The company attributed the growth to increasing adoption of cloud-based business platforms and investments in local partnerships. Its most widely used solutions in Kenya include Zoho One, Workplace, CRM Plus, CRM and Books, with customers spanning sectors such as IT services, financial services, manufacturing, insurance and telecommunications.
