Kenya Airways has unveiled KQSafari Data, a groundbreaking roaming solution that promises affordable, seamless, and reliable mobile connectivity for travelers around the world. This launch was marked by the signing of a partnership agreement between Julius Thairu, Chief Customer and Commercial Officer at Kenya Airways, and Mandeep Birdi, Chief Executive Officer of RoamBuddy. The initiative represents a bold step toward addressing one of the most persistent challenges faced by travelers—high and inefficient roaming costs.
Born out of the Kenya Airways Open Innovation Challenge and developed through the Fahari Innovation Hub, KQSafari Data is a product of innovation and collaboration. It is designed to ensure that travelers no longer need to worry about losing touch while abroad. With more than 2,250 roaming plans available across 180 countries, guests can select flexible Country, Regional, or Global packages, all at a fraction of traditional roaming fees. This initiative marks a significant stride in redefining customer experience in the aviation and travel sectors.
Julius Thairu emphasized the airline’s commitment to putting customers first, noting that the travel experience extends far beyond the flight itself. According to him, guests deserve a connected journey that is affordable, stress-free, and reliable. By enabling seamless communication with loved ones and businesses, KQSafari Data enhances convenience and eliminates one of the biggest barriers to international travel—excessive roaming charges.
RoamBuddy CEO, Mandeep Birdi, echoed this sentiment, highlighting the value of partnerships in delivering solutions that directly benefit customers. He described the collaboration as a game-changer, redefining how travelers connect when abroad. With this solution, both organizations are prioritizing customer needs by offering convenience, affordability, and peace of mind, reinforcing their shared vision of enhancing the travel experience.
More than just a new product, KQSafari Data is a symbol of Kenya Airways’ commitment to innovation and customer-centricity. It also showcases the Fahari Innovation Hub’s capacity to transform bold ideas into market-ready solutions that create real value. By bridging innovation and practical travel needs, the initiative demonstrates how customer-focused design can have a lasting impact on industries and individuals alike.
Through this launch, Kenya Airways strengthens its reputation as a forward-looking airline that is not only focused on air travel but also on improving the broader journey experience for its guests. KQSafari Data reinforces the airline’s role as a connector of people, businesses, and opportunities—both in the skies and on the ground. This is a step toward ensuring that Africa’s travelers remain globally connected, cost-effectively and seamlessly, wherever their journeys take them.
